Refund Policy
Last updated: [10/10/2023]
We want you to be completely satisfied with your purchase from [UZAXU]. If for any reason you are not completely satisfied with your order we offer a clear refund policy to ensure your peace of mind.
1.1 Refund Eligibility
To be eligible for a refund the following conditions must be met:
Refund request is made within [3] days from the date of purchase.
The item (product) must be in its original unused condition and in its original packaging.
Proof of purchase is provided such as an order number or receipt.
Items not eligible for a refund include [makeup, clothing hair care and liquid products].
1.2 How to request a refund
To request a refund please contact our customer support team at [info@ozaxu.com] or call [+1205903050]. You will be asked to provide the necessary details including your order number and a description of the problem.
Our team will guide you through the process.
1.3 Refund Processing
Once your request is approved we will process your refund within [3] business days.
The refund will be made using the same payment method used for the original purchase.
